Privacy Policy

This policy applies to https://whagons.com, the forms and commercial communications associated with the site, and use of the Whagons platform, including its operations management modules, AI assistant, workflows, integrations, forms, signatures, and mobile or web features.

If your organization has a separate order form, master services agreement, or services contract with Whagons, that document may supplement this policy for enterprise use of the platform.

We may collect the following categories of information:

• Contact and business information you submit when requesting a demo or brief, such as name, email address, company, industry, phone number, and operational team size.
• Account and administration information when an organization implements Whagons, such as authorized users, roles, locations, teams, and configuration preferences.
• Operational data uploaded to or generated within the platform, including tasks, workflows, approvals, forms, documentation, logs, metrics, comments, and files related to the customer’s operations.
• Technical and usage information such as IP address, browser type, device information, visited pages, access times, language, and logs needed for security, support, and performance.
• Preferences stored in your browser to improve the website experience, for example locally saved visual settings.
• Data made available through third-party integrations when a customer chooses to connect systems such as ERP, CRM, communication tools, or enterprise authentication providers.

We use information to:

• Operate, maintain, and improve the website and the Whagons platform.
• Respond to commercial inquiries, coordinate demos, send briefs, and follow up on business opportunities.
• Provision accounts, authenticate users, enable automations, integrations, reporting, and AI assistant functionality.
• Monitor security, prevent misuse, investigate incidents, and protect the integrity of our systems.
• Comply with legal, regulatory, contractual, and audit-related obligations.
• Communicate with you about relevant service updates, support matters, material changes, and, where appropriate, Whagons-related marketing communications.

Depending on your relationship with Whagons and your jurisdiction, we process information to perform a contract, respond to pre-contract requests, comply with legal obligations, pursue legitimate business interests, or based on your consent.

Where processing depends on consent, you may withdraw it at any time for future processing by contacting us at info@whagons.com.

We do not sell personal information. We may share it only in these contexts:

• With service providers that help us operate the business and platform, such as hosting, email, support, security, authentication, or lead-management providers.
• With tools a customer chooses to integrate with Whagons in order to enable business processes, notifications, reporting, or data synchronization.
• With affiliates or related entities where needed to deliver the service, administer contracts, or provide support.
• When required by law, competent authority, or valid legal process.
• As part of a reorganization, merger, acquisition, financing, or sale of assets, subject to applicable safeguards.

When you complete a demo or brief form, the submitted information may be used to contact you, classify business interest, and send Whagons-related follow-up communications.

We currently use automation and lead-management providers to process these submissions. If you no longer want to receive marketing communications, you can unsubscribe or request removal by contacting info@whagons.com.

The website may use browser local storage and similar technologies to remember preferences, support site functionality, and enable basic technical measurement.

Your browser allows you to block or clear these technologies, although some website functionality may be affected if you do so.

We apply reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, alteration, or improper disclosure. No system is completely fail-safe, so we cannot guarantee absolute security.

We retain information for as long as needed for the purposes described in this policy, to comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business and operational records.

Whagons may process or store information in countries other than your own, including through infrastructure and software providers. When this happens, we apply reasonable measures to protect information in line with applicable law and our contractual commitments.

Depending on your jurisdiction, you may have rights to request access, correction, updating, portability, restriction, objection, or deletion of personal information.

To exercise any applicable rights, contact us at info@whagons.com. We may request additional information to verify identity and process the request securely.

Whagons is not directed to children and we do not knowingly collect personal information from children through the website or platform. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.

We may update this Privacy Policy from time to time to reflect changes in the service, processing practices, or legal requirements. We will post the current version on this page together with its effective date.

If you have questions about this Privacy Policy or how Whagons handles information, you can contact us at info@whagons.com.